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MASORI AI Chatbot

Transforming Access, Engagement, and Experience

MASORI’s AI chatbot revolutionizes interaction between patients and HCPs, delivering fast, compliant, and intuitive engagement.

Automated AI chatbot for HCPs and patients

Key Benefits of MASORI AI Chatbot

First Mover Advantage

The first AI chatbot on a U.S. Brand Medication Website for HCPs and patients.

Enhanced Engagement

Extend interactions from seconds to meaningful 8-minute conversations.

Simplified Access

Provide critical information—medication details, compliance, safety profiles—quickly and stress-free.

MLR-Approved Content

Ensure 100% compliance with Medical, Legal, and Regulatory standards.

Cost and Time Efficiency

Automate responses to save time and reduce operational costs.

Omnichannel Integration

Engage 24/7 through platforms like Facebook and WhatsApp Messenger.

MASORI AI Chatbot sets a new standard for engagement, ensuring a smarter, streamlined experience for all users.

Testimonials

What Clients Say About Us

MASORI’s NBA Program and Sales Lab CRM have completely transformed our sales and marketing strategy. The AI-driven insights ensure perfectly timed HCP outreach, leading to more effective engagements and stronger impact on sales. Meanwhile, the CRM’s automated workflows and real-time data integration have streamlined operations and improved coordination across teams. The ROI has been undeniable, making MASORI the gold standard for AI-powered pharma engagement.

Omni-Channel Marketing

Director

MASORI’s AI chatbot has been a game-changer for our corporate site, transforming how we engage with visitors and handle customer inquiries. Since implementation, we’ve seen a major increase in site interaction, with users spending more time exploring our resources and getting instant, accurate answers. The chatbot’s intuitive design and seamless navigation make it easy for visitors to find the information they need 24/7, reducing the burden on our internal teams.

Digital Strategy

Senior Manager

Frequently Asked Questions

We Got The Answers

What is an AI chatbot in healthcare?

An AI chatbot in healthcare is a virtual assistant that uses artificial intelligence to provide instant, automated responses to patient and healthcare professional (HCP) queries. It helps with medical information, appointment scheduling, compliance guidance, and patient support.

How can an AI chatbot improve patient engagement?

AI chatbots enhance engagement by providing 24/7 instant responses, answering medication-related queries, guiding patients through treatment plans, and reminding them about dosage schedules. This reduces the need for human intervention and ensures faster, more accurate interactions.

Is an AI chatbot safe for sharing medical information?

Yes, AI chatbots designed for healthcare follow strict Medical, Legal, and Regulatory (MLR) compliance. The MASORI AI Chatbot ensures that all medical responses are accurate and approved, making it a safe and reliable source of information.

How do AI chatbots help pharmaceutical companies?

Pharma companies use AI chatbots to streamline HCP interactions, provide real-time medical updates, and offer personalized engagement strategies. This leads to higher engagement, improved brand loyalty, and increased sales.

Can an AI chatbot help during medical emergencies?

AI chatbots can provide immediate guidance on first aid steps, locate nearby emergency services, and share critical safety information. However, they are not a substitute for professional emergency care and always recommend contacting 911 or local emergency services in urgent situations.